Welcome to the Virginia Department of Rehabilitative Services

The Department of Rehabilitative Services provides services to help Virginians with disabilities become more independent and self-sufficient. In keeping with our mission and values, our knowledgeable and talented employees work in partnership with people with disabilities, their families, and public and private service providers to ensure high quality, timely and efficient service delivery. As a former consumer of the services of this agency, I take great pride in the agency's many achievements to enhance consumer services.

Whether it's information or services you're after, you'll find that our website is constantly growing to meet your needs. The website offers information on such topics including:

• Employment
• Community Living
• Assistive Technology
• Disability Determination Service (Social Security)
• Virginia's network of Employment Services Organizations

I also invite you to explore the services offered by the Woodrow Wilson Rehabilitation Center. Located near Staunton, this state-of-the-art comprehensive residential center provides a full complement of medical, technological and vocational rehabilitative services to persons with disabilities.

If you're an employer looking to hire skilled and qualified individuals, you will find information on our business services website. We offer services to help you meet your hiring needs or retain workers who have recently acquired a disability.

I hope that you enjoy this website and find the information you need. If not, please feel free to call us at 1-800-552-5019 or 1-800-464-9950 (TTY), locate the DRS office nearest you, or contact us by e-mail at webmaster@drs.virginia.gov. We'd be happy to hear from you.

Sincerely,
Jim Rothrock
DRS Commissioner

Our Mission and Values

Mission Statement
In partnership with people with disabilities and their families, the Virginia Department of Rehabilitative Services collaborates with the public and private sectors to provide and advocate for the highest quality services that empower individuals with disabilities to maximize their employment, independence and full inclusion into society.

Shared Values

• We value creative problem solving, collaboration, and teamwork in recognizing and responding to customer needs.
• We value services that are customer focused.
• We value customer, partner, and employee input to continually improve processes, services, and results.
• We value accessibility, awareness of the needs of people with disabilities, and advocacy for resources to meet those needs.
• We value fairness, respect, and responsiveness in our actions and communications.
• We value recognizing and rewarding excellence and innovation, and the continuous development of all staff.
• We value providing the highest quality services, while maintaining fiscal responsibility.
• We value a secure work environment, employee health and wellness, and diversity in our workforce.
• We value honesty, integrity, and ethical behavior.